Privacy Policy & Consent

Thank you for visiting our e-commerce website! We take your privacy seriously and want to ensure that you understand how we collect, use, and protect your personal information. This Privacy Policy is designed to provide you with the necessary information to make informed decisions when using our services. By using our website, you consent to the practices described in this policy.

1. Collection of Personal Information: We may collect various types of information from you when you use our website, including:

a) Personal Information: This includes your name, email address, postal address, phone number, and other personally identifiable information that you voluntarily provide to us during the registration or checkout process.

b) Payment Information: If you make a purchase on our website, we will collect your payment card information. However, we do not store this information. Instead, we use a secure third-party payment gateway that handles all payment transactions on our behalf.

c) Log Data: When you visit our website, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and operating system. This data helps us analyze trends, administer the site, and track user engagement.

1. Use of Personal Information: We use the collected personal information for the following purposes:

a) Order Processing: To fulfill and deliver your orders, communicate order status, and provide customer support related to your purchases.

b) Communication: To send you important updates, newsletters, marketing promotions, and other relevant information about our products or services. You may opt-out of receiving these communications at any time.

c) Site Improvement: To analyze user behavior, improve our website's functionality, and enhance your overall experience.

1. Sharing of Personal Information: We may share your personal information with third-party service providers who assist us in performing various functions necessary to operate our business. These service providers are obligated to handle your information securely and use it solely for the purpose of providing services to us.

We will not sell, trade, or rent your personal information to third parties for their marketing purposes.

1. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. These technologies may collect information such as your IP address, browser type, and browsing behavior. You can control the use of cookies through your browser settings.

2. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

3. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

4. Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

5. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website with the updated date.

By using our website, you acknowledge and agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@swapnaluxe.com.